bodyconcept.com is committed to protecting your privacy. That’s because we base our business on the trust you place in us. The information
we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. You can help us ensure
your privacy by not sharing your E-Account user name or password with anyone. See
below for detailed information about how we protect your personal information. If you have any concerns, comments or complaints,
be sure to let us know.
How much information must you share?
The amount of information we collect depends on you. We only collect the information needed for secure ordering and customizing
your experience. See below to find out what information is required for what task.
Browse online
- IP address - We use IP addresses to measure our site
traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information.
- Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know
where our users come from.
- Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers.
- Movements through our site - We keep track
of pages you visit to help us provide a more personalized and
relevant shopping experience.
E-Account creation
User name, password and e-mail address.
Purchase product online from bodyconcept.com
Name, address and payment information, although credit card and PO numbers may be phoned in as an alternative.
Subscribe to Buyers Alert
E-mail address.
Contest entries, surveys and other registrations
Name, e-mail and phone number, but varies by promotion or purpose. See special note on contests below.
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Is your information used for any other purpose?
We require only the personal information that is needed for safely processing your online order and for contacting you about
your transactions. It is used exclusively for that purpose. If you become a bodyconcept customer, you may receive catalog mailings from
us. If you would prefer not to receive these, please email remove@bodyconcept.com.
Will your information be given to any other party?
Your personal information is not shared with any other party.
Do you purchase information about your customers from other companies?
Yes, we occasionally purchase third party information about companies that are our customers. We do not purchase
any personal customer information. The company information we purchase includes size of company, number of employees
and annual sales. This is used for customizing the user experience online and for supplementing our internal sales information.
What about e-mail?
bodyconcept, as a company, does not send unsolicited e-mail. If someone has signed you up for one of our Buyers’ Edge e-mail newsletters
without your permission, simply forward it to remove@bodyconcept.com and we’ll happily unsubscribe you. If you’ve been having any
trouble remove@bodyconcept.com, let us know and we’ll troubleshoot the issue for you.
When you purchase online from bodyconcept, we will contact you by e-mail to confirm your order and to update you on the status of your order.
If you entered a contest at bodyconcept.com, you may receive a follow-up e-mail. This is the only e-mail you will receive from such entries.
NOTE: Your account manager may occasionally send you promotional or product information. If you do not wish to receive such e-mails,
simply let your account manager know.
How do we protect your information?
bodyconcept stays on the leading edge of today’s
technology when it comes to protecting your personal information. We
employ powerful 128-bit encryption technology and Secure Socket Layers
(SSL) in all areas where your personal identity is required. For your
protection, bodyconcept.com is certified is your assurance that our site is
authentic and that we're employing SSL security. You can check this security protection setting within your browser. To view
our VeriSign certificate, click on the image of the closed lock or the solid key at the bottom of your browser. Our site
security information will appear. For more information, contact your browser's publisher. Your account information and order
history are kept safely behind our firewall on separate servers so you never need to worry about hackers. All transaction information is processed
under encrypted channels, although you always have the option to choose unencrypted processing. To be sure you have the most
protection available, be sure to download the latest version of today’s most popular browsers, Microsoft Internet Explorer and Netscape Communicator. In
addition, access to your personal information is restricted within our company to provide maximum security.
Who can see your account information?
Only authorized programming personnel at bodyconcept can see your password. Your account manager cannot see your password. Nor can any
other personnel. If you forget your password, you can receive a reminder
via e-mail or you can create a new one. Only authorized
sales, customer service and accounting personnel have access to your account information.
How do you create a user profile?
If you've already conducted business with bodyconcept in the past and would like to begin purchasing online, you'll need to create an
E-Account. Creating an E-Account requires you to designate a user name and password. User names and passwords must consist of at least one non-white-space character and be at least four characters in length. Single spaces are allowed in passwords. Leading and trailing spaces, and adjacent spaces, are not allowed. After your E-Account is created, please contact your account manager to link your E-Account to your customer account.
What about cookies?
We use cookies as a handy way to give you better service. They personalize your shopping
experience and they help identify you. You will need to set your browser to accept cookies if you wish to add items
to a shopping cart. Information collected or stored via cookies includes purchases, log in data, and pricing level.
This information is kept in a secure area within bodyconcept.
How do you give us feedback?
Simply click here to send us feedback via e-mail. Please note that
feedback given in this manner becomes property of bodyconcept and may be used for promotional purposes. If you prefer not to have
your comments used in this manner, simply use your own e-mail client to send a message to info@bodyconcept.com. Or you can
indicate your preference at the top of your message.
How do you correct inaccurate information?
You will soon be able correct your information online through our Account Information pages. If you need to change your information right now, email webmaster@bodyconcept.com amd we will make the changes.
A special note about promotions:
If you elect to enter any contests or other promotions related to bodyconcept.com please note that, by entering, you are giving your
permission to use your information for promotional purposes.
How do I contact bodyconcept?
Click here to contact us.
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